Help Center

SEPARAVE is a comprehensive property agent verification platform that helps property seekers verify the authenticity and credentials of real estate agents. We provide a secure database of verified agents, background checks, and professional credential verification to ensure safe property transactions.

The verification process typically takes 3-5 business days once all required documents are submitted. This includes identity verification, credential checks, and professional background verification. We'll notify you via email once the verification is complete.

You'll need: Valid government-issued ID, Professional license or certification, Proof of business registration, Recent passport photograph, and any relevant professional certifications. All documents should be clear, current, and in acceptable formats (PDF, JPG, PNG).

Yes, we take data security very seriously. We use industry-standard encryption, secure data storage, and strict access controls. Your personal information is never shared without your consent, except as required by law. Please review our Privacy Policy for detailed information.

We offer flexible pricing plans to suit different needs. Basic verification starts at ₦15,000, with premium plans offering additional features like priority support and enhanced profile visibility. Contact our sales team for enterprise pricing and custom solutions.

Yes, you can update your profile information at any time through your account dashboard. However, changes to critical information like licenses or certifications may require re-verification. We'll notify you if additional verification is needed for your updates.